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Privacy Policy

EFFECTIVE DATE: Oct 30, 2024

At Ooulet, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our app and services. By accessing or using Ooulet, you agree to the terms outlined in this Privacy Policy.
  1. Information We Collect
    1. We collect the following types of information to provide and improve our services:
      1. Personal Information
        1. Account Information: When you register for Ooulet, we collect personal information such as your name, email address, phone number, and business details.
        2. Payment Information: For paid subscriptions, we collect payment details, such as credit/debit card information or other billing details. We do not store your full payment information; this is securely handled by our third-party payment processors.
      2. Usage Data
        1. App Usage: We collect information about how you interact with Ooulet, including your IP address, device type, operating system, browser type, and the pages or features you access.
        2. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience and collect data about how you use our app.
      3. Business Data
        1. Store Information: As part of your use of Ooulet, you may provide business information such as product details, customer information, sales data, and order history.
      4. Communication Data
        1. Customer Support and Inquiries: If you contact us for support or other inquiries, we may collect information related to your request and our correspondence.
  2. How We Use Your Information
    1. We use the information we collect for the following purposes:
      1. To Provide and Improve Our Services
        1. To create and manage your Ooulet account.
        2. To process payments for subscription plans and any transactions made through your online store.
        3. To provide technical support and respond to your inquiries.
        4. To enhance, personalize, and improve the features and performance of our app.
      2. To Communicate with You
        1. To send you service-related notications, such as updates on your subscription, new features, or maintenance notices.
        2. To send promotional emails, newsletters, or offers, if you opt-in to receive such communications. You can unsubscribe from marketing communications at any time.
      3. For Security and Legal Purposes
        1. To protect the security of your account and our platform by detecting and preventing fraud, abuse, or other harmful activities.
        2. To comply with applicable laws and regulations, including requests from law enforcement.
  3. Sharing Your Information
    1. We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
      1. Third-Party Service Providers
        1. We may share your information with third-party service providers who assist us in operating our app, processing payments, or providing customer support. These providers are obligated to protect your information and use it only for the purposes we specify.
      2. Business Transfers
        1. If Ooulet is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if your personal information is subject to a different privacy policy after the transaction.
      3. Legal Requirements
        1. We may disclose your information if required by law or in response to valid legal processes, such as subpoenas or court orders, or to protect our rights and the rights of others.
  4. Data Security
    1. We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it. This includes encryption, secure data storage, and access controls. However, no system can guarantee absolute security, and we cannot ensure the complete security of any information transmitted to or stored on our servers.
  5. Data Retention
    1. We retain your personal information for as long as your account is active or as needed to provide our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it.
  6. Your Privacy Rights
    1. Depending on your location, you may have the following rights regarding your personal information:
      1. Access and Correction
        1. You can access, update, or correct your personal information at any time by logging into your Ooulet account or contacting us directly.
      2. Deletion
        1. You may request the deletion of your account and personal information by contacting our support team. Please note that some information may be retained for legal or legitimate business purposes.
      3. Data Portability
        1. In certain cases, you may request a copy of the personal information you have provided to us in a structured, commonly used, and machine-readable format.
      4. Opt-Out of Marketing Communications
        1. You can opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions in those emails or by adjusting your account settings.
  7. Children's Privacy
    1. Ooulet is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.
  8. Changes to the Privacy Policy
    1. We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy in the app or via email. Your continued use of Ooulet after such changes constitutes your acceptance of the revised Privacy Policy.
  9. Contact Us
    1. If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: support@ooulet.com
    2. By using Ooulet, you agree to this Privacy Policy. We encourage you to review it periodically to stay informed about how we protect your privacy.
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