Third-Party Services and Integration Policy
EFFECTIVE DATE: Oct 30, 2024
This Third-Party Services and Integration Policy outlines the terms under which Ooulet ("we," "our," or "us") allows the use of third-party services and integrations with our platform. By integrating or utilizing third-party services on the Ooulet platform, you ("you," "your," or "store owner") agree to the terms and conditions detailed below.
- Use of Third-Party Services
- Ooulet allows you to integrate various third-party services (such as payment gateways, Analytics, shipping providers, marketing tools, and other external plugins) to enhance the functionality of your eCommerce store.
- Separate Terms and Conditions: Third-party services may have their own terms of service, privacy policies, and data practices. It is your responsibility to review and agree to those terms before using their services in connection with Ooulet.
- No Endorsement: The inclusion of a third-party service on Ooulet does not imply an endorsement, guarantee, or recommendation by Ooulet. You are responsible for evaluating the suitability of each service for your needs.
- Compliance with Laws: You must comply with all applicable laws and regulations while using third-party services. This includes, but is not limited to, data protection laws, tax regulations, and eCommerce-related regulations in India.
- Data Sharing and Security
- When using third-party services, certain data may be shared between Ooulet and the external provider to facilitate the integration. This may include customer information, order details, payment data, and other relevant information. We are committed to protecting your data, but you should also take precautions, as follows:
- Consent: By enabling a third-party service, you consent to the sharing of necessary data between Ooulet and the third-party provider.
- Data Responsibility: Once data is transferred to a third-party service, its handling and security fall under the responsibility of that provider. Ooulet is not liable for any misuse or breach of data by third-party services.
- Due Diligence: Before using third-party services, you should conduct due diligence to ensure they meet your security and privacy standards.
- Compatibility and Functionality
- Ooulet strives to ensure that third-party integrations work seamlessly with our platform. However, we cannot guarantee that every third-party service will be fully compatible or free from errors. Therefore, we recommend the following:
- Testing: You should test the integration to ensure it functions as expected before using it in a live environment.
- Limited Support: While Ooulet offers support for its platform, we may have limited ability to troubleshoot issues directly related to third-party services. In such cases, you will need to contact the third-party service provider for technical assistance.
- Modification and Termination of Third-Party Services
- Ooulet reserves the right to modify, suspend, or terminate any third-party integration or service at any time, with or without notice, for any of the following reasons:
- Non-Compliance: If a third-party service violates our policies, local laws, or fails to maintain acceptable security standards, we may remove or restrict the service.
- Service Changes: If a third-party service is discontinued, undergoes major changes, or becomes incompatible with Ooulet, we may modify or terminate the integration.
- Performance Issues: If a third-party service negatively affects the performance or stability of our platform, we reserve the right to suspend or remove it.
- Payment and Fees for Third-Party Services
- Many third-party services may require additional fees or subscriptions for their use. You are solely responsible for:
- Third-Party Charges: You are solely responsible for any fees, charges, or subscription costs imposed by third-party services.
- Payment Responsibility: Ooulet does not manage or process payments for third-party services, and all related transactions are to be handled directly with the service provider.
- Platform Fees: Ooulet may charge a platform fee for facilitating the integration of certain third-party services. These fees will be clearly outlined, and your use of the service constitutes acceptance of any applicable charges.
- Liability and Indemnification
- Ooulet is not responsible for any losses, damages, or legal liabilities resulting from your use of third-party services. By using third-party services, you agree to the following:
- No Liability: Ooulet is not liable for any disruptions, errors, or damages caused by third-party services, including but not limited to data breaches, service outages, or financial losses.
- Indemnification: You agree to indemnify and hold ooulet harmless from any claims, damages, or legal actions resulting from your use of third-party services, including any violations of third-party terms or applicable laws.
- Dispute Resolution
- In the event of a dispute between you and a third-party service provider, ooulet is not responsible for resolving the issue. You must contact the third-party provider directly for resolution. However, if the dispute affects your use of ooulet’s platform, you may notify our support team at support@ooulet.com, and we will do our best to provide assistance where applicable.
- Updates to the Policy
- Ooulet reserves the right to update or modify this Third-Party Services and Integration Policy at any time. Any changes will be communicated through the app or via email. Continued use of third-party services after such updates constitutes your acceptance of the revised policy.
- If you have any questions or concerns regarding the use of third-party services on ooulet, please contact our support team at: support@ooulet.com.
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