Refund Policy
EFFECTIVE DATE: Oct 30, 2024
At Ooulet, we strive to ensure our users have a seamless and satisfactory experience with our services. This Refund Policy outlines our policy on refunds for subscription payments and other services
- General Conditions
- Refunds are not provided for any paid plans or services offered by Ooulet. By subscribing to any of Ooulet’s plans or services, you acknowledge and agree to this Refund Policy. Please read carefully before making a purchase.
- Subscription Plans
- Ooulet offers various subscription plans, including monthly, quarterly and yearly options
- Monthly, Quarterly and Yearly Plans:
- Refund Eligibility: Ooulet does not offer refunds for any paid subscription plans, including monthly, quarterly, or yearly options. Once the payment is processed, no refunds or credits will be issued, regardless of usage or cancellation
- Platform Fee: Any applicable platform fees (e.g., 2.99% on free plans or 1.99% on paid plans) are non-refundable.
- Free Trial and Promotional Offers
- If you have subscribed to Ooulet through a free trial or promotional offer, refunds will not be provided for the period covered by the free trial or promotion. After the trial ends and the subscription begins, standard refund policies apply.
- Cancellation of Subscription
- You may cancel your subscription at any time by:
- Logging into your Ooulet account
- Navigating to your account settings and selecting the option to cancel your subscription.
- You can also contact Ooulet via chat, calls or send an email to support@ooulet.com.
- Please note that canceling your subscription will prevent any future charges, but no refunds will be issued for unused portions of your current subscription period.
- Exceptions
- Ooulet reserves the right to deny refund-related requests in all scenarios, including but not limited to:
- Non-Use of Services: Failure to use the platform after purchasing a subscription does not warrant a refund.
- Violation of Terms:If your account is suspended or terminated for violating Ooulet’s Terms and Conditions or Fair Usage Policy, no refund will be provided.
- Third-Party Disputes: Ooulet is not responsible for third-party services (e.g., payment gateways, plugins, shipping providers), and no refunds will be issued for issues arising from such services.
- Contact Information
- For any questions regarding this Refund Policy or to submit a refund request, please contact us at: support@ooulet.com.
- Policy Updates
- This Refund Policy is subject to change, and any updates will be communicated via the app or email. By using Ooulet, you agree to this Refund Policy.
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